Thursday 9 April 2020

Raffles Dubai enhances guest experience with tech upgrades

DUBAI, February 16, 2020

Raffles Dubai has announced its latest technology-driven initiatives that include the recently launched Raffles Dubai mobile application, an advanced in-room IPAD system and the honour of receiving the “Best Wireless Guest Experience” award in the Middle East.

Guests who book their stay can start their journey with Raffles Dubai by downloading the Raffles Dubai mobile app through the App Store or Google Play and discover a range of features, amenities and facilities before checking-in. The application allows users to navigate through various useful information regarding their stay, including choice of rooms, recreational information, dining facilities as well as the option to interact with their personal butler through the hotel’s social media and dedicated WhatsApp channels.

While staying at Raffles Dubai, guests will also discover an upgraded IPAD system in all rooms and suites with the latest features such as requesting in-room dining, reserving a table in any of the seven award-winning restaurants and bars, booking a spa treatment at Raffles Spa, learning more about the hotel features, facilities, exploring local attractions and things to do in Dubai. It also enables guests to control most in-room functionalities at leisure, including curtains, lights, air-conditioning and make-up services.

Furthermore in January 2020, Raffles Dubai was recognised with the award of “Best Wireless Guest Experience” in the Middle East among 290 hotels and resorts within the Accor group based on an aggregate performance of 12 months. Offering 50 MBPS speed, guests can enjoy one of the fastest and complimentary wi-fi access in Dubai.

“These technology touch-points empower our guests with the luxury of time and informed choices while helping us strive towards a responsible and sustainable environment,” stated Ayman Gharib, managing director at Raffles Dubai & Sofitel Dubai Wafi. “Raffles Dubai will continue to integrate new technology into its award-winning hospitality, enabling guests from around the world to connect with us instantly as we offer a bespoke and emotional luxury journey that Raffles is renowned for." - TradeArabia News Service


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