Education, HR & Training

Business and hospitality students gain experience at top Dubai hotel

Students enrolled in the new BTEC programme in Business Management and Hospitality at Swiss International School Dubai recently spent a week to acquire work experience at one of the world’s most famous hotels – the iconic Burj Al Arab.

The only course of its kind in the UAE, the Pearson BTEC International Level 3 Extended Diploma in Business and Hospitality is offered by the school as part of its International Baccalaureate careers-related programme, to students aged between 16-18.

Bolstering its Swiss heritage, the award-winning school – one of the few boarding schools in the region to offer the IB curriculum – is now delivering a Hospitality IB route for students wanting to pursue a Swiss quality education and premium university option.

Students study three academic subjects alongside the BTEC, which is designed to provide a pathway into a global hospitality career, where Swiss International School’s bilingual teaching programme provides students with additional career advantages.

As part of the course, students spend one day a week at The Emirates Academy of Hospitality Management, part of the Jumeirah Group of hotels.

A key element of the course is real-world work experience and internships, and recently five of the cohort of 17 business and hospitality students had a unique opportunity to spend a week at the Burj Al Arab for a week of shadowing and work experience.

The five students – who had to formally apply for the experience with letter and CV – joined the concierge, reservations, housekeeping and front-of-house spa teams over the course of the week to learn more about the hotel’s exclusive operations.

Students undertaking the BTEC are anticipated to continue their studies at some of the world’s best renowned hospitality universities in Switzerland, such as Les Roches International School of Hotel Management and Glion Institute of Higher Education.

Lisa Bardin, Swiss International School Dubai’s IBCP Co-ordinator says: “Experiencing hands-on work in such an iconic and prestigious establishment as the Burj Al Arab hotel is invaluable, especially for those pursuing a career in business management and hospitality.

“Shadowing in various departments gives them a well-rounded understanding of the industry and a glimpse into the day-to-day operations of a world-class hotel.

“During the week’s work experience, our students have gained deeper knowledge of customer service, using booking systems, people skills, organisation and communications skills and, of course, teamwork.

“Work experience at one of the most iconic hotel groups in the world can only add value to the student’s portfolio and CV. They will also receive a reference from the Burj Al Arab team they worked with, and hopefully develop a network of contacts.”

The students were supervised by the Burj Al Arab’s Learning and Development team, which also oversaw all the student’s daily work and placements.

Meanwhile, the Burj Al Arab said it benefits from hosting and mentoring students from the BTEC Hospitality programme through meeting the next generation of budding new hospitality graduates, and the chance to showcase the hotel, encouraging a new younger demographic of visitors.

It said the work experience and internship programme will expand as more students choose this option.

Jumeirah Group has a range of hotels in the UAE and worldwide, and exciting options to gain real industry experience across the group’s global portfolio will be available to future students. – TradeArabia News Service