Dubai has launched a citywide, one-time contactless hotel check-in system that lets guests complete all check-in steps on their phones before arriving, bypassing front-desk procedures entirely.

Developed by Visit Dubai, the biometric solution is ready for integration across hotels and holiday homes, streamlining arrivals, speeding up repeat visits, and enhancing guest convenience and safety.

The technology can also extend to other tourism services, such as car rentals, supporting Dubai’s drive to lead in smart, future-focused travel.

This innovation comes as Dubai’s hospitality sector continues strong growth, welcoming 15.7 million international visitors in the first ten months of 2025.

Issam Kazim, CEO of the Dubai Corporation for Tourism and Commerce Marketing (Visit Dubai), part of the Dubai Department of Economy and Tourism, said: “The rollout of this guest-centric innovation will minimise friction from the moment travellers land, providing them a seamless, efficient start to their stay and maximising their time to enjoy our destination. It further enables efficient return visits for our loyal repeat guests, and allows Dubai’s hotels and holiday homes to focus on delivering more meaningful, high value guest interactions. This technology offers immense potential for hotels to further elevate their services, and we invite more owners and operators to integrate the capability into their systems, to optimise the guest experience.” -TradeArabia News Service