Alrajhi Bank and flyadeal have announced a strategic partnership integrating the bank’s Mokafaa loyalty programme into flyadeal’s booking experience, allowing customers to earn and redeem points when booking eligible flights.
Mokafaa members can
earn points on flights booked through the flyadeal website and mobile app and
redeem accumulated points directly towards ticket costs. The partnership
expands the benefits available to flyadeal customers while connecting the
airline with Alrajhi Bank’s extensive customer base across Saudi Arabia.
Mohannad AlSalmi,
Chief Information Officer, flyadeal, said: "We are delighted to partner
with Al Rajhi Bank and bring Mokafaa into the flyadeal experience. Our
customers can now earn and redeem Mokafaa points seamlessly across our booking
channels, whether on our website or app, so every journey with flyadeal
delivers more value. This partnership reflects our commitment to putting
customers at the centre of everything we do, and as we expand our network
across Saudi Arabia and beyond, integrations such as this ensure our digital
experience keeps pace with what today's travellers value most."
Saed Baseet, Chief of
Marketing and Customer Experience, Alrajhi Bank, said: "The partnership
with flyadeal, one of the leading national airlines, embodies the bank’s
commitment to fulfilling customer needs beyond their expectations by
transforming their journeys into tangible value that enhances the customer
experience. We will continue to expand the Mokafaa partner network with top
brands across various sectors."
Mokafaa is the largest
loyalty programme in Saudi Arabia’s banking sector by customer numbers and
total rewards value.
It has more than 450
partner brands across over 30,000 physical locations in the Kingdom. -TradeArabia News Service