British Airways, the UK’s flagship carrier, recently announced plans to boost its customer experience in the Middle East by investing in increased excellence and quality across all cabins and on-the-ground services.
Global hospitality group Hilton has named Jonathan (Jon) Witter as the new chief customer officer. In this newly created role, he will oversee the global brands, marketing, loyalty and partnerships, IT and strategy teams.
The UAE's government entities should be the best in the world in term of the services they provide within two years, said Vice President and Prime Minister of the UAE and Ruler of Dubai His Highness Sheikh Mohammed bin Rashid Al Maktoum laun
Sabre Corporation is supporting Emirates airline with industry-leading technology that personalises the travel experience for consumers by enabling them to easily purchase a range of customised fares.
Sabre and Emirates hav
Intercontinental Hotels Group today launched its 2017 Trends Report - The Uncompromising Customer: Addressing the Paradoxes of the ‘Age of I’ - at the World Economic Forum (WEF) in Davos, Switzerland.
Kuwait-based Jazeera Airways, has launched a WhatsApp phone number for all its passengers to reach out to for queries or managing bookings.
The new phone number for WhatsApp use is +965 62221770 which is reachable from Kuwait and
Aqarmap, a leading real estate marketplace in Egypt and Saudi Arabia, has announced that the number of its registered users has crossed the one million mark.
It allows consumers to search properties that are advertised by develope
Flag carrier Saudi Arabian Airlines (Saudia) has taken delivery of its first A330-300 Regional, making it the launch customer for this new member of the versatile and successful A330 family.
The aircraft is the first of the 20 A33
Dubai-based bank Emirates NBD has launched a new tablet banking app for its workers that aims to reduce the waiting and transaction time of customers at its branches.
The tablet banking app will enable branch service ambassadors, acting
Zain Group, a leading mobile telecom innovator in eight markets across the Middle East and North Africa (Mena) region, drew senior personnel from across the group operations for its recently concluded Customer Engagement Fo