Bahrain-based retail and commercial banking institution BMI Bank has appointed Yacoub Yousif Ahmed Abdulla as the new head of operations.

Reporting to the general manager - support services, Abdulla will be responsible for managing the bank's back-office operations and ensure efficiency and adherence to quality standards are met in all its processes, said a statement from BMI.

Abdulla joins the bank from his previous position as the assistant general manager for support services at Bahrain Development Bank (BDB). Prior to that, he was with the National Bank of Bahrain (NBB) for 24 years in various retail and commercial roles.

"We are happy to have Yacoub on board with us to lead our highly capable operations team," BMI Bank chief executive Jamal Al Hazeem said.

"An experienced banker, Yacoub has a proven track record and a wealth of experience in banking operations which will undoubtedly prove invaluable in enabling BMI Bank to achieve higher standards of customer service, efficiency and productivity.

"We look forward to his leadership in building a high performance and reliable operation as we continue to expand our services," he added.

In his previous role at BDB, Abdulla was responsible for the performance of the bank's various support units including operations, administration and the property management division amongst others and was instrumental in delivering a reviewed and updated policies and procedure manuals for the bank's support units.

Having joined NBB in 1982, Abdulla had worked in several departments and in 1998 held diversified positions within the bank's central processing and retail banking departments.-TradeArabia News Service