Al-Futtaim Motors, the exclusive distributor of Toyota in the UAE, has launched a new interactive telematics service application for its customers.

T-Connect, which is compatible with iOS and Android operating systems, is a smartphone application which gives Toyota customers instant voice-guided navigation, directory information, off-road tracking services and other handy features, supported by a dedicated Dubai-based bi-lingual call centre.

The users can find their destination with a call to the bi-lingual operators, who will be able to locate them and direct them via voice-guided interactive maps.

The maps will provide a choice of five different routes based on the user’s current location including the shortest route, the best route and a toll-free route.

Jon Williams, managing director of Al-Futtaim, said: “Through T-Connect we will establish a contact point with Toyota customers, at all times, so that they feel safer and more secure while on the move.”

“This application enables us to extend the scope of navigation services, currently only fitted to around 12 per cent of our cars, to every single new Toyota customer.”

The app also offers other features including Spot Search to help users look for landmarks in their city; My Spot, which stores favourite and frequent locations in one file; and T-Connect Inbox, enabling Al-Futtaim Motors’ customers to receive the latest Toyota updates, offers and promotions. It also notifies users on the prayer times and the Qibla compass.

The service centre, operating from Dubai, will eventually cover all GCC countries, Jordan and Lebanon, said Williams. - TradeArabia News Service