Leading facilities management company, Emrill, recently signed a framework agreement with real estate agency, Allsopp & Allsopp.

Under the agreement Emrill will be the exclusive maintenance service provider for properties managed by Allsopp & Allsopp in Dubai, a statement from the company said.

Emrill’s home maintenance division MPLUS+ will support Allsopp & Allsopp’s recently launched property management division, specially designed to cater to  the needs of landlords who are based overseas or do not have the time to manage their properties in Dubai.

As part of the agreement, Emrill will provide a dedicated online portal for Allsopp and its customers, which will allow service requests to be placed and tracked online, provide instant updates as recorded by Emrill’s field teams and maintain a full history of discussions for future reference.

Emrill will also provide maintenance services for apartments, villas and townhouses with air conditioning, electrical and plumbing maintenance, reactive repairs and one off works including painting, re-decorating and cleaning.

Ben Churchill, managing director, Emrill, said: “This first of its kind engagement, between a real estate management company and a facilities management company, will set a precedent for the standard of property management and maintenance services, currently offered by real estate management companies.” 

Emrill has a workforce of over 4000 skilled staff that supports its vast portfolio of clients from all business and commerce sectors, the statement said.

With a modern IT infrastructure and 24-hour helpdesk throughout the UAE, Emrill manages operations from offices in Dubai and Abu Dhabi, it said. – TradeArabia News Service