Bahrain-based Silah Gulf, a leading customer experience solutions provider, said that its chief executive Ricardo Langwieder-Goerner won a prestigious award at the recent Asia BPO Summit 2016, held in  Mumbai, India.

The senior official received the “Most talented Leader In Outsourcing Industry” award at the ceremony, said a statement from the company.

The Asia BPO Summit, organised by the Asian Outsourcing Congress and Awards, celebrates outstanding organisations and leaders in the outsourcing sector, it said.

The rigorous judging process, using panels of independent judges, makes the awards among the most coveted in the industry, it added.

The judges said they were impressed with Ricardo’s “evident commitment and strong value- driven ethos, combined with leadership skills”.

They added that he is an industry thought leader and veteran, who brings a broad experience of the outsourcing sector and its global dynamics.

Speaking on his win, Langwieder-Goerner said: “It was an honour to receive this award, but it is one I share with all those at Silah Gulf who work tirelessly to provide our customers an outstanding experience.”

“In spite of our competitive environment, new technologies and exiting digital enhancements in our industry, we must stay true to our commitment to quality, our clients and our most important asset - our people,” he added.

Silah Gulf is a premium, multi-award winning customer experience solutions provider headquartered in Bahrain. Silah was launched in 2009 as a joint venture in the Middle East region by UK-based Merchants (Dimension Data) and Bahrain's eGovernment Authority and has operations in Bahrain, Kuwait, Saudi Arabia and the UAE. – TradeArabia News Service