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TRA sees mobile number portability success

Abu Dhabi, May 29, 2014

The UAE Telecommunications Regulatory Authority (TRA) has reported good demand for its Mobile Number Portability (MNP) service since the official launch of its service last December.

A total of 55,555 mobile numbers were successfully transferred out of the 190,185 mobile number porting requests received by telecom operators as of May 18.

The implementation process of the service that enables the switch from one provider to another whilst keeping their original phone number has reached 30 per cent, said a statement from TRA.

A total of 134,222 applications were rejected, including applications that have been resubmitted more than once by the same owner of the mobile number, said the statement from the UAE telecom watchdog.

The reasons for rejection were identified under the service instructions that are available with service providers and focus on the mismatch of subscriber’s name with the applicant name, or non-completion of a transfer request numbers due to lack of filling the required fields or the lack of clear identification or incorrect attachments, it added.

As part of its main role in the UAE, the TRA said it has increased competition within the ICT market and benefited the consumer through the successful implementation of MNP.

The telecom watchdog said the main challenges seen to date include non-compliance with licensees to deliver documentation for the service and failure to complete all the information that will help complete the application process including legibility of attachments and photocopies.-TradeArabia News Service




Tags: UAE | TRA | Mobile number portability |

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