Oman Air clinched the award for the ‘Best Airline Staff Service in the Middle East’ for the second consecutive year at the Skytrax World Airline Awards show held at the Paris Air Show in France.

The award recognises the commitment of Oman Air’s staff to providing the airline’s customers with quality, comfort and a seamless passenger experience.

Abdulaziz Al-Raisi, chief officer management affairs, Oman Air, was presented the award at the ceremony.

Oman Air also achieved acclaim in six further categories of the awards. The airline’s Business Class service attained one of the top-ten places in the ‘World’s Best Business Class Airline’, ‘Best Business Class Airline Seats’, ‘Best Business Class Airline Catering’ and ‘Best Business Class Comfort Amenities’ categories as well as ‘Best First Class Airline Catering’ and ‘Best Economy Class Airline Seats’ categories of the awards.

Abdulrahaman Al-Busaidy, chief operating officer at Oman Air, commented: “We are delighted that Oman Air has been recognised by the World Airline Awards for our outstanding staff service. To have won this award two years in a row, and to have achieved high rankings in a further six categories of the awards this year, is testament to the extraordinarily high standards of hospitality that our staff offer to all our customers.”

Skytrax’s World Airline Awards are based on the results of a survey of some 18 million travellers from more than 160 countries. Covering more than 200 airlines, it analyses customer satisfaction for the overall airline passenger experience across more than 40 areas on the ground and in the air, from check-in to boarding, seat comfort, cabin cleanliness, food, beverages, in-flight entertainment and staff service. – TradeArabia News Service