Tuesday 21 May 2024

Officials oversee passenger movement. Image courtesy: Wam

Dubai team's prompt actions help minimise travel disruptions

DUBAI, 29 days ago

Dubai's air, land, and seaport officers ensured a smooth passenger flow despite recent bad weather, ensuring minimal disruptions for travellers, a report said.
This was done under the direct supervision of Major General Mohamed Ahmed Al Marri, Director General of the General Directorate of Residency and Foreigners Affairs (GDRFA) in Dubai, contributing to enhancing cooperation and smooth passenger movement, said the Wam news agency report.
Through their dedicated efforts, the airport, land, and sea ports team achieved outstanding performance, providing high-quality services to passengers totalling 419,047 on April 15, 16, and 17. This was accomplished by providing flexibility, efficiency, prompt response, and proactive handling of emergency situations.
Major General Al Marri expressed his appreciation and gratitude for the tremendous efforts exerted by the working team, through collaboration with partners and coordination in achieving public service objectives and raising passenger satisfaction levels. 
Al Marri emphasised that the GDRFA works in collaboration with airport management and all partners to enhance the safety of travellers. This is achieved through adopting a set of policies and procedures aimed at ensuring their safety and providing a qualitative travel experience. 
He pointed out that delaying some flights in cases of bad weather is a measure taken by companies out of a sense of great responsibility and a high concern for the safety of passengers.
At the same time, Major General Al Marri stated that changing weather poses challenges for travel. Despite this, with good planning and teamwork, Dubai handles emergencies professionally, ensuring passenger safety and service quality without delays.
Dubai's airports received 195,803 passengers on April 15, with 111,346 arrivals and 84,457 departures. On April 16, there were 55,520 departures and 78,281 arrivals, totaling 133,801 passengers. On April 17, there were 74,406 passengers, with 25,503 departures and 48,903 arrivals, totalling 74,406.


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