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Union Properties' FM unit wins Dubai tower contract

DUBAI, September 13, 2021

ServeU, a leading facilities management (FM) solutions provider in the UAE and a subsidiary of Union Properties, has won a new contract to provide ServeU Essentials services for Ayedh Hussein Bin Dejem Real Estate Group, owner of various real estate properties in Dubai. 
 
A privately held business situated in Jeddah, Saudi Arabia, Ayedh Hussein Bin Dejem Real Estate Group  focuses on acquiring, developing, and managing real estate projects in Saudi Arabia and the UAE, including Ayedh Tower, a residential building located at the heart of Al Jaddaf in Dubai.
 
The Saudi group has since expanded to the UAE, where it has acquired numerous landmark properties and developed new ones particularly in Dubai and Sharjah.
 
As part of the agreement, ServeU Essentials will handle all facilities management (FM) services for the Ayedh Tower, which boasts a mix of studios, one-, two-, three- and four-bedroom apartments with excellent amenities.
 
ServeU will cater to all FM needs of the residential property, which include cleaning, lifeguarding and mechanical, electrical, and plumbing (MEP), said the statement from the company. 
 
ServeU Essentials comprises Home Essentials, which offers a suite of FM services such as annual maintenance, cleaning, and home automation.
 
Other segments include Business Essentials, which caters to tailored needs of company clients, and Retail Essentials, which provides casual and mobile facilities services to stand-alone or chain entities.
 
The agreement seeks to maintain the property’s excellent condition and ensure residents benefit from the best quality maintenance and living standards in the emirate, it added.
 
On the contract win, General Manager Gary Reader said: "At ServeU, we always aim to provide first-class FM solutions suited to our client’s special needs. We are delighted to support Ayedh Hussein Bin Dejem Real Estate Group in their efforts to maintain the safety, security, and maintenance of Ayedh Tower."
 
"Through our specialised ServeU Essentials offerings, we are confident to deliver the highest standards of services that would meet their residents’ needs and expectations. This agreement also moves us closer to our goal of strengthening our presence within the Mena region," he stated. 
 
"Our experienced and highly competent staff will showcase the standard of services that we provide to help uphold Ayedh Tower’s position as a harmonious and well-maintained community. We are optimistic about establishing more successful relationships in the future as we continue to provide world-class services and achieve the highest levels of customer satisfaction," he added.
 
Group Vice President (Project Management and Procurement) Zeyad Dejem, said: "At Ayedh Hussein Bin Dejem Group, we always look for the best service providers in the industry who share our standards and vision."
 
"We are confident that entrusting all FM needs of Ayedh Tower to ServeU will provide a strategic advantage for both of us, helping us enhance our service standards, maintenance, and operational success within Dejem Canvas," he noted. 
 
"Together with ServeU as our exclusive FM provider, we will display first-class residential living in the UAE. We trust that their name speaks for itself as a premier FM service provider, and we look forward to the excellent upkeep of Ayedh Tower under their management," he added.-TradeArabia News Service



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