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Sheikh Mohammed bin Rashid Al Maktoum

UAE Cabinet approves consumer protection law

DUBAI, December 26, 2019

The UAE Cabinet has approved the issuing of a federal law on consumer protection that guarantees the protection of consumers and stability of prices in accordance with the best practices.

The law, approved by the Cabinet chaired by Vice President, Prime Minister of the UAE and Ruler of Dubai, HH Sheikh Mohammed bin Rashid Al Maktoum, aims to continue providing adequate protection to consumers in light of the technological advancement and accelerated growth seen by the electronic commerce.

The law is in line with the GCC Unified Law on Consumer Protection, in a manner that ensures legislative integration between GCC Countries. The law also ensures the delivery of goods and services according to production and distribution patterns tailored to consumers’ needs and limits any practices that may have negative impacts on consumers.

The law also aims to encourage sustainable consumption and provides the necessary conditions for creating a free market where consumers are granted the right to choose freely with fair prices. In addition, the Law encourages the creation of a code of ethics for goods and services producers and distributors.

Once issued, the Law will regulate the work of suppliers, advertisers and commercial agents with regard to consumer protection, control price increases under unusual circumstances, ensure the implementation of guarantees for goods and services provided by the producer or principal and regulate the e-commerce work. Besides, the law will determine the applicable penalties and grievances in this regard. – TradeArabia News Service




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