Dubai Airports has announced the launch of a high-tech system, realtimeDXB, to monitor operations in real-time at Dubai International Airport (DXB).

A bespoke cloud-based platform, realtimeDXB gathers data generated by more than 50 operational systems, including those of Dubai Airports and its many service partners, and uses this information to keep all operational teams involved aware of not only the current scenarios but also developing situations anywhere - from airfield to kerbside, it said in a press release. The platform will also help tp anticipate challenges more accurately, facilitate greater collaboration between service partners, and quick decision-making.

“With the ability to measure operational efficiency, it provides us and our partners with enhanced decision-support tools to improve operations and manage disruption more effectively. This system will be instrumental in the implementation of new concepts of airport operations such as Airport Collaborative Decision Making (ACDM) and Total Airport Management,” said Damian Ellacott, vice president of the Airport Operations Control Centre (AOCC), at Dubai Airports.

Key features

In its initial phase, the system will focus on situational awareness of the airfield, particularly around aircraft flow. Key capabilities of the system during this phase include monitoring and visualising airfield activity including aircraft and vehicle movements, status of aircraft stands, flight data information, arrival, turnaround and departure processes, alert generation and performance analysis. Dubai Airports is working on the next phase of the system which will focus on passenger and baggage flows within the terminals.

The use of real-time information and advanced smart gates is already helping enhance customer experience at DXB. In Q1 2019, the airport reduced customer wait-times by 30 per cent as a direct result of these systems. - TradeArabia News Service