Saudi carrier Flynas, a leading low-cost airline in the Middle East secured its place, was ranked in the 4-star low-cost carrier category, the highest category of the low-cost airline in the world, on the Apex Official Airline Rating, the first airline rating program based solely on certified passenger feedback.

The assessment by the Airline Passenger Experience Association (Apex), which is a network of leading airlines, suppliers, and industry-related companies, is based entirely on passenger experience and assessment results, reported Saudi Press Agency (SPA).

It includes passenger feedback on more than one million flights worldwide. The rating is the first of its kind for an airline based entirely on documented responses from passengers. An external audit firm audited the assessment results, which divided the airlines into four categories.

Flynas is classified as one of the top 10 low-cost airlines in the world, a position it has achieved through operational efficiency and outstanding service to its guests.

It was also ranked as the leading Low-Cost Airline in the Middle East by the World Travel Awards for seven consecutive years and was awarded the Skytrax International Award as the Best Low-Cost Airline in the Middle East for 2017, 2018, 2019, and 2021.