Pullman Resort Al Marjan Island has promoted Manas Lal to the position of Hotel Manager, recognising his strong leadership, operational expertise and commitment to enhancing guest experiences.

In his elevated role, Lal will lead the strategic direction of the resort, focusing on service excellence, team development and the continued growth of Pullman as a preferred destination for both leisure and business travellers visiting Ras Al Khaimah.

With the completion of the property’s recent renovation, he will also be responsible for ensuring the refreshed spaces and upgraded facilities continue to elevate the overall guest journey and strengthen the resort’s positioning within the market.

Lal has played a vital role in the success of Pullman Resort Al Marjan Island over the past four years. Most recently serving as Director of Operations, he has been instrumental in elevating service standards, improving operational efficiencies and driving higher guest satisfaction.

His extensive experience across respected hospitality brands in the UAE and India has equipped him with strong capabilities in hotel management, quality assurance, and revenue enhancement.

““Lal has consistently gone beyond the expected, combining sharp commercial acumen with a genuine passion for hospitality and guest experience,” said Evan Harrington, Cluster General Manager. “His leadership comes at a pivotal moment for Ras Al Khaimah and for our resort and I am confident he will help unlock a new chapter of growth and innovation as we showcase our enhanced, post-renovation offerings on Al Marjan Island.

”Sharing his appreciation, Lal added, “It is a privilege to take on this role and continue serving a property that I hold in high regard. I look forward to building on our achievements and introducing the renewed Pullman experience to both returning and future guests.” -TradeArabia News Service