Saturday 5 September 2015
 
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Lexus named top brand in US customer satisfaction

Lexus has finished first overall in the American Customer Satisfaction Index Automotive Report.    The annual report was based on owner feedback of vehicles purchased up to three years ago, said a statement.

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Huawei opens region's first customer service centre

Huawei has officially opened its first dedicated Middle East Customer Service Center in Dubai, UAE.   The flagship store, situated close to the city's financial centre, adds to the company's ongoing expan

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'Technological tsunami' to change customer experience

Kinetic BPO, a leading specialised customer experience consulting company, has released its latest findings on how the next wave of technology will impact the competitive landscape in a number of industries. The report labels the

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'Technological tsunami' to change customer experience

Kinetic BPO, a leading specialised customer experience consulting company, has released its latest findings on how the next wave of technology will impact the competitive landscape in a number of industries. The report labels the

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DHA launches customer service charter

Dubai Health Authority (DHA) has launched the Customer Service Charter to meet the needs of customers through provision of timely and efficient services.   The launch ceremony took place recently at the DHA headq

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UAE Exchange to enhance customer experience with SAP

UAE Exchange, a leading money transfer, foreign exchange and payment solutions brand, has selected the SAP Cloud for Customer (C4C) platform, to enhance the customer experience and increase market penetration. The remittance and f

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UAE Exchange to enhance customer experience with SAP

UAE Exchange, a leading money transfer, foreign exchange and payment solutions brand, has selected the SAP Cloud for Customer (C4C) platform, to enhance the customer experience and increase market penetration. The remittance and f

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Ooredoo appoints new chief customer experience officer

Leading telecommunications operator Ooredoo has appointed Amaal Hussain Al Lawati as its chief customer experience officer (CXO). Leading the company’s customer engagement strategy, Al Lawati’s role will focus on conti

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Flydubai invests $50m to improve customer service

Dubai-based Flydubai is looking to enhance its customer experience with the signing of a $50 million agreement with Radixx International, a provider of cloud-based reservation and distribution systems for airlines. The agreement include

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Dubai Smart Government bags top technology awards

Dubai Smart Government Department (DSG) has bagged two awards at the ITP Technology .Gov Awards 2015 held in Dubai, UAE recently. The awards were for its Customer User Experience Lab and its MyID service, said a statement.

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