Saturday 6 February 2016
 
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Epicor named Gulf Customer Experience Awards finalist

Epicor Software Corporation, a leader in business software solutions for manufacturing, distribution, retail and services organisations, has been named a finalist at the Gulf Customer Experience Awards 2015 for its commitment to delivering out

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Epicor named Gulf Customer Experience Awards finalist

Epicor Software Corporation, a leader in business software solutions for manufacturing, distribution, retail and services organisations, has been named a finalist at the Gulf Customer Experience Awards 2015 for its commitment to delivering out

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Alba appoints manager of customer services, marketing

Aluminium Bahrain (Alba), a leading aluminium smelter in the world, has appointed Mohammed Khalid as the manager of customer services and marketing operations. In his new role, Khalid will be overseeing customer service operations

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UAE Exchange marks customer service week

UAE Exchange, a leading global remittance, foreign exchange and payments brand, celebrated its customers during the International Customer Service Week, across its operations globally.   Its penchant for quality

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Emirates now offers 24/7 social media customer service

Dubai-based Emirates airline has extended its social media customer service to provide 24-hour support, seven days a week. The airline will also expand its language offering to both Arabic and English on Twitter and Facebook. Thes

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Lexus named top brand in US customer satisfaction

Lexus has finished first overall in the American Customer Satisfaction Index Automotive Report.    The annual report was based on owner feedback of vehicles purchased up to three years ago, said a statement.

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Huawei opens region's first customer service centre

Huawei has officially opened its first dedicated Middle East Customer Service Center in Dubai, UAE.   The flagship store, situated close to the city's financial centre, adds to the company's ongoing expan

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'Technological tsunami' to change customer experience

Kinetic BPO, a leading specialised customer experience consulting company, has released its latest findings on how the next wave of technology will impact the competitive landscape in a number of industries. The report labels the

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'Technological tsunami' to change customer experience

Kinetic BPO, a leading specialised customer experience consulting company, has released its latest findings on how the next wave of technology will impact the competitive landscape in a number of industries. The report labels the

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DHA launches customer service charter

Dubai Health Authority (DHA) has launched the Customer Service Charter to meet the needs of customers through provision of timely and efficient services.   The launch ceremony took place recently at the DHA headq

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