Wednesday 12 December 2018
 
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DED-Ajman opens two new customer service centres

The department of Economic Development - Ajman (DED-Ajman) has announced the opening of two new customer service centres. The new 'Moamalat' and 'Tas-Heel Hajes' customer centres have been designed to offer its cus

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Silah Gulf, novomind collaborate on customer experience solutions

Bahrain-based Silah Gulf, a customer experience solutions provider, and novomind have join forces to revolutionise customer experience (CX) in the Middle-East by delivering next generation digital customer services and ChatBot solutions.

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Toyota holds ME customer service event in Bahrain

Top officials from Toyota Motor Corporation (TMC) and Toyota distributors from the GCC recently convened in Bahrain to attend the 2018 Toyota Middle East Customer Service Conference. The conference, which took place over two days,

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Toyota holds ME customer service event in Bahrain

Top officials from Toyota Motor Corporation (TMC) and Toyota distributors from the GCC recently convened in Bahrain to attend the 2018 Toyota Middle East Customer Service Conference. The conference, which took place over two days,

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Flytxt launches AI companion for marketers

Dubai-based Flytxt, the independent market leader in intelligent customer engagement technology, has launched Robo-X, a first-of-its-kind Artificial Intelligence (AI) for customer engagement, which harnesses AI and machine learning to produce

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Flytxt launches AI companion for marketers

Dubai-based Flytxt, the independent market leader in intelligent customer engagement technology, has launched Robo-X, a first-of-its-kind Artificial Intelligence (AI) for customer engagement, which harnesses AI and machine learning to produce

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Abu Dhabi to unify customer service centres via new initiative

Abu Dhabi Smart Solutions and Services Authority (ADSSSA) successfully organised a special workshop aimed at unifying the Emirati's government customer service centres through its TAMM initiative. TAMM initiative looks towards

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Gulfstream renames support unit

Gulfstream Aerospace has highlighted its continued emphasis on the customer-focused service experience by renaming Product Support, its maintenance and support organization, to Customer Support. “This shift underscores the t

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Stratajet to help aviation operators streamline bookings

Stratajet today announced a major leap forward for private aviation, offering its cutting-edge technology directly to aircraft operators.   In a first for the industry, Stratajet, the only booking platform to offer fliers dire

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Honeywell opens customer experience centre in Kuwait

Honeywell has opened a state-of-the-art customer experience centre (CEC) at its office in Mina Abdullah in southern Kuwait, which aims at giving local customers, trainees and students a deeper understanding of Honeywell products and solutions.

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