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Mashreq appoints new group head of operations

DUBAI, March 19, 2020

Mashreq, one of the leading financial institutions in the UAE, has appointed Mark Edwards as its new Group Head of Operations. 
 
With over 25 years of experience, Edwards is a seasoned business operations and banking veteran with international and regional experience across banking operations, shared services, business transformation, project management and corporate integration. 
 
Edwards will be responsible for overseeing key operations of the business functions, including; Corporate Banking, International Banking, Global Payments, Treasury back office, Compliance Operations, Government & Regulatory Relationship, Trust Operations and General Insurance.
 
Prior to joining Mashreq, Edwards undertook the role of Chief Operating Officer for QNB Group’s International Business division for the past four years. Previously, he has spent over 23 years working with HSBC in a number of different leadership roles, managing large banking operations teams and driving business transformation programmes, across various geographies including the Middle East and North Africa, North America, UK, India, Malaysia and China. 
 
Edwards is a Business Management graduate from the University of Stirling (UK) and has followed an Executive Management Programme from INSEAD (France & Singapore). He is also a Certified MoP Practitioner.  
 
Ahmed Abdelaal, CEO, Mashreq, said: “I am pleased to have Mark on board our leadership team as we embark on a new phase of growth. With his exceptional subject expertise, Mark’s mandate is to direct competences around our operational model and drive agility, quality, and service delivery across all our business units.” 
 
“As we continue to innovate and concentrate on the digital arena, business process improvements and the effective delivery of functional objectives will underpin how we cater to the evolving needs of our customers and provide them with superior banking experiences.” – TradeArabia News Service 



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