wasl properties, a leading real estate management company in the UAE, has announced that all its Dubai customer service centres have now become ‘Customer Happiness Centres’.

The new initiative is in line with the vision of HH Sheikh Mohammed Bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, to transform Dubai into the happiest city in the world, the company said.

This change also saw wasl’s customer service representatives renamed as customer happiness agents.

wasl properties, a subsidiary of wasl Asset Management Group, becomes the first real estate company to carry out this change, adding to an already extensive list of pioneering initiatives by the company.

Zainab Mohammed, chief property management and marketing officer at wasl properties, said: “Our customers are the main focus for all wasl’s operations and activities, and their satisfaction and comfort is an absolute priority. We believe that endowing these service centres with the ‘Customer Happiness Centre’ label will inspire similar success to that already accomplished by wasl in the for our customers, and is a true reflection of the quality of services that we provide.”  - TradeArabia News Service