HP provides telecom consultancy
Dubai, July 7, 2008
HP has announced a comprehensive set of consulting services designed to help communications companies improve their competitiveness as they adapt to the convergence of telecom, IT and entertainment.
It has created Solutions Consulting Services (SCS), an integrated portfolio of services that translates customers’ strategies and business needs into actionable solutions.
With SCS, communications service providers can identify new revenue opportunities, enhance the customer experience, improve operational efficiency and manage the risks of new technology implementation, HP said.
At the core of HP SCS is a unique set of assets called HP COSMOS, which includes intellectual property, methodologies, processes and best practices. HP COSMOS manages transformational change across organisations, operations and technology.
Emphasizing a holistic approach, HP SCS helps service providers re-examine their business strategies, services, processes, organisations and systems to expose key interrelationships, then lays the foundation for change. Once business transformation strategies are clearly defined, HP works with service providers to create the new organisational and operational environment, as well as the right technology solutions.
“Working with HP SCS, service providers have achieved measurable revenue gains and operational efficiencies as well as the ability to deliver a better customer experience,” said Amin Kayal, Communications, Media and Entertainment Manager, HP Middle East.
“The key to success has been HP’s core competence across the three converging industries of telecom, IT and entertainment.”
HP provides SCS through telecom professionals in its consulting and integration business. – Trade Arabia News Service