PEIE showcases eServices at Comex 2014
Muscat, April 9, 2014
The Public Establishment for Industrial Estates (PEIE) is showcasing its new eServices to visitors at Oman’s annual flagship ICT exhibition – Comex 2014.
The exhibition runs till April 11 at the Oman International Exhibition Centre.
Ali Al Harthy, acting director of the IT Department at PEIE, stated that the department's participation at the exhibition is aimed at getting the audience acquainted with the multiple and distinctive eServices offered by PEIE to its clients and investors.
"We are mainly highlighting the Estate Management System project (EMS), which is the first of its kind in the region. The system comprises an integrated suite of web-based and mobile applications/services, which are currently 12 applications that provide the tools, functions and features to manage the operations, procedures and policies implemented in PEIE.
“The system, which comes in Arabic and English languages, offers data, information, real-time and dynamic reports to the users based on specific terms of reference and business operations.”
The users of the system include PEIE employees, current investors in the various industrial estates, prospective investors who are already in the registration process and submitted lease requests electronically, and the public.
The system provides basic data, contacts, lease information, annual statistical data, information on industrial and trade investment, workforce, and Omanisation rates in the industrial estates, Knowledge Oasis Muscat and Al Mazyounah Free Zone.
Al Harthy pointed out the Tenant Master, which is the primary application that saves and modifies the basic data of the current investors including the name, contact number, address, the industrial and commercial activity, and the current phase of the project.
It provides a feature of exporting data to Microsoft Excel to facilitate the process of examining data off the system, he said.
The system also offers eProspect service, which serves the potential investors. It handles all transactions between PEIE and the prospective investors electronically, where potential investors can submit their applications electronically and hence their applications get transferred to the concerned departments at PEIE.
"This service serves the existing PEIE tenants, where the company can update its profile including products information, description, specifications, pictures and company's contacts,” said Al Harthy.
“It also provides utilities consumption and rent payment status; besides a helpdesk category where the tenant can request for a service or complain about any issue electronically," he said. - TradeArabia News Service