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Ibrahim and Baban ... successful tie-up.

Asiacell sees jump in subscriber numbers

BAGHDAD, June 22, 2015

Asiacell, a leading provider of mobile telecom services in Iraq, is seeing an increase in subscriber numbers and improvements in a number of key performance and customer satisfaction metrics after joining forces with Ericsson, a top official said.

Asiacell teamed up with Ericsson in 2014 to implement its “Golden Province” network infrastructure improvement programme, designed to help build a more robust network for mobile broadband services.

The programme covers a wide range of activities, including radio network and end-to-end optimiza­tion, feature activations, and capacity enhancements.

Although the project only began recently, Asiacell is already able to prove the value of these improvements, measuring their impact on end-user experience, customer loyalty, by using multiple before-and-after assessment tools, explained Mohammed Baban, CTO, Asiacell.

"Ericsson’s network improvement programme, inaugurated in 2014, has optimized our network performance, and boosted the overall user experience,” said Baban.

“This has cemented customer loyalty among our users, many of whom are now willing to pay for better-quality services. We are proud of the results achieved under our partnership with Ericsson, a leading provider of communications technology and services."

Rafiah Ibrahim, president Ericsson Region Middle East and East Africa: “Our collaboration with Asiacell was created to ensure the delivery of an excellent, higher-quality mobile broadband experience. Today, we are witnessing the fruits of our longstanding partnership -- customer-focused accessibility, high-performance network solutions and greater user satisfaction.”

Mobile broadband has emerged as the most effective and popular way to connect in Iraq in recent years.

A key component in the network transformation programme is the use of the Ericsson RBS 6000, a multi-standard radio base station that offers 80 per cent lower energy consumption per subscriber and takes up 75 per cent less space compared to earlier base station standards. This reduces Asiacell’s carbon footprint and provides considerable savings on site rental.

The base stations deployed are currently using WCDMA/HSPA technology and are prepared for future LTE introduction.

Ericsson and Asiacell first forged a three-year partnership in 2012. – TradeArabia News Service




Tags: Asiacell | Ericsson | subscribers | Mobile services |

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