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Continental opens key regional service centre in Dubai

DUBAI, July 23, 2019

Continental, a leading German tyre and automotive technology company, has announced the opening of its largest Middle East service centre in Dubai, UAE

The new full-service facility, which has been set up in partnership with Royal Step Car Services, will provide customers in the UAE with a one-stop shop for all their car servicing needs, said a statement from the company.

Continental’s new flagship facility has more than 10 service bays and offers a full range of premium tyre and car care services.

These include, tyre repairs and fitting, wheel alignment, battery servicing, air conditioning servicing, oil changes, electrical work, brake services, car wash, car accessories and other general maintenance. There is also a dedicated customer waiting area and product display area, it said.

The new service centre, located on the 4th Street in Al Quoz 1, was opened by executives from Continental, Royal Step Car Services and Emirates for Universal Tyres (EUT), the sole distributor for Continental in the UAE.

Present at the official launch ceremony were Karel Kucera, managing director of Continental Middle East, and Shaun Smith, general manager at EUT, who both handed over the certificate of authorised dealership to Hassan El Haj, managing director of Royal Step Car Services.

The new Dubai facility is the latest in a series of developments that have seen the German brand significantly enhance its support for customers across the UAE and Middle East.

The new Generation 6 range of tyres, which have been developed specifically for the region, were launched last year, while a new parts warehouse, allowing smoother parts supply, was opened in Jebel Ali earlier this year, it added.

"This new flagship service centre allows our company to make its premium range of tyres and other services even more accessible to customers in Dubai," remarked Kucera.

“It also demonstrates the commitment that our company and our UAE partner Royal Step Car Services to all of our customers, whether they be private individuals or companies, at a time when we are experiencing increased demand across the region,” he added.

Hassan El Haj, managing director of Royal Step Car Services, said: “The investment in this new facility ensures that we lead the market when it comes to offering customers the best in terms of both servicing and products.”

“Everything has been done to make each visitor’s experience a special one, which we believe will appeal to customers in Dubai who are very much accustomed to receiving the best,” he added.

Shaun Smith, general manager at EUT, said: “We are pleased to welcome Royal Step Car Services as an authorised dealer and further broaden the Continental family in the UAE.”

“Under the guidance of El Haj, they have developed a first-class one-stop shop that will contribute to the growing sales of Continental’s premium products for the coming years in the emirates,” he added.

Additionally, 2019 will also see the Middle East launch of Continental’s new digital tyre monitoring platform, ContiConnect. Designed especially for commercial vehicles, the new platform helps fleets to maximise efficiency and send alerts if tyre pressure deviates from the defined value, it said.

This follows the arrival earlier last year of ContiPressureCheck, a first-of-its-kind monitoring system for buses and trucks that continuously monitors tyre pressure and temperature, it added.-TradeArabia News Service




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