Kanoo Machinery, a leading provider of world-class machinery brands for sales and aftersales in the region, recently discussed the latest features and benefits of its  maintenance agreements and extended warranty, at its annual Maintenance Solutions campaign for 2019.

The event was held at its premises in Al Quoz, Dubai.

The event focussed on reliability-centred maintenance solutions and was attended by Kanoo Machinery’s Parts and Service Support team, spearheaded by Mark Johnson, regional service and product manager - Middle East.

“Our goal as a regional leader in the machinery sector is to create and introduce real-time maintenance capabilities that would transform our customers’ processes to thrive. Having the right assets where they’re needed increases productivity and optimises costs; while also giving a competitive edge to our business,” Johnson said.

“Maintenance agreements are means for us to develop partnerships with our customers by providing top-class maintenance support and solutions, tailored for each customer’s requirements,” he added.

Kanoo Machinery offers preventive maintenance agreements, repair and maintenance contract, extended warranty options, equipment inspections, refurbishment and overhaul options, spare parts supply agreements, as well as remote monitoring systems solutions.

The Preventive Maintenance Agreements features service schedule pre-planning, manufacturer-trained technicians, genuine parts and lubricants, on-site service capability, preventive repairs before failure, latest software upgrades, free pre-inspection for used machines, flexible package and payment options, multi-brand capacity, 24/7 support and response time commitment, and preferential discount on repairs.

Among the benefits of this Agreements are increased uptime, fewer breakdowns, higher residual value and productivity, a lower total cost of ownership, improved machine performance, longer operating lifecycle, budgeted fixed maintenance costs, single maintenance provider, peace of mind and preferred customer status.

Kannan Chandrasekaran, country manager - UAE and Oman, Kanoo Machinery, said: “These maintenance solutions were created to help us effectively manage everyday activities related to industrial machines to protect and maintain equipment ? from repair and replace, to predict and fix, hence creating value for our customers.”

“We also have an excellent team– the best talent in the industry, with extensive factory training and capabilities that enable us to drive sustainable growth across the region for decades-long, while providing high-quality equipment and services,” he added. – TradeArabia News Service