Dubai Duty Free announced its annual sales for 2025, achieving $2.378 billion, representing a 9.85% increase over 2024 and making it the most successful year in the retailer's history.
Driven by ten record breaking months, with December capping the year on a high
note, with sales reaching $252.81 million - the highest monthly sales in the
retailer’s 42 years and a 12.27% increase over December 2024.
December sales
were further fueled by Dubai Duty Free’s 42nd anniversary celebrations when the
operation offered a 25% discount on 20th December, which resulted in a shopping
spree of $19 million for 24 hours.
Ramesh Cidambi, Managing Director of Dubai Duty Free said, "Our 2025
performance is due to the focus, resilience and dedication of the team under
difficult conditions combined with great support from our suppliers and brand
partners. They have worked together to increase customer engagement and spend
and helped deliver $2.378 billion in sales while breaking records in ten out of
twelve months this year.”
“In what has been a truly historic year for Dubai Duty Free, I would like to
extend my since thanks to our Chairman Sheikh Ahmed bin Saeed Al Maktoum, for
his unwavering support over the past four decades, and in particular for his
guidance and encouragement throughout this landmark year,” added Cidambi.
Growth in sales exceeded passenger traffic by an estimated 5% (the final
passenger numbers for 2025 will only be released by Dubai Airport later this
month), demonstrating the effectiveness of its strategy designed to increase
penetration, improve conversion and overall transaction value.
Strong Category Performance Driving Growth
Dubai Duty Free’s 2025 results were supported by consistent performance across
its core product categories.
The top five
selling categories for the year were Perfumes, Liquor, Gold, Tobacco and
Confectionery.
Perfumes remained the leading category, generating $438.668 million and
accounting for 18.45% of total sales. Liquor followed with sales of 290.605
million, representing 12.22% of total annual sales.
Gold recorded $245.604
million in sales and contributed 10.33% towards total revenue, while. Tobacco
came in fourth place with $242.081 million sales and accounted for 10.18% of
total revenue.
Confectionery ranked fifth place with sales of $231.640 million and accounted
for 9.74% of total annual sales.
This performance was driven by the outstanding sales of ‘Dubai chocolate’, which sold 719 tonnes across 13 brands, including two Dubai Duty Free
exclusives: Patchi Pistachio
Kunafa Bar and Habibe Chocolate.
Online sales
reached $63.030million, accounting for 2.65% of total sales.
The operation
recorded over 21 million sales transactions during the year - an average of
58,212 sales transactions per day – with a total of 56.796 million units of
merchandise sold.
Sales Channels
and Source Markets
Departures sales
totaled $2.155 billion, accounting for 90.60% of annual sales, while Arrivals
sales reached $150.920 million, representing 6.35% of total annual sales.
In December, all major regions recorded sales growth. Russia saw the highest
increase at 25.7% followed by Europe (including the UK) at 19.2%, Africa at
17.1%, the Middle East at 11.8%, the Far East at 8.6%, the Americas at 8.2% and
the Indian sub-continent at 5.1%.
Among the main
concourses, Concourse A was the top performer with a 25.6% sales increase in
December, followed by Concourse C at 22.3% and Terminal 2 at 20.5%.
For the full year, among the major regions, Europe was top performer with
growth of 18.3%, followed by Africa (up 14%), the Americas (up 11.6%), the
Middle East (11.3%), Russia (up 9.9%) and both the Far East and the Indian
sub-continent at around 5%.
A Year Defined by Momentum and Milestones
The year also saw the opening of new boutiques and concept stores, introducing
refreshed retail concepts and immersive brand experiences, including the
redesigned of its Arrival shops across three terminals which included the
opening of Les Caves de Champagne in Terminal 3, luxury boutiques in Concourse
A including Louis Vuitton and Cartier as well as the Royal Salute Whisky
boutique, also in Concourse A.
Exclusive product launches, including travel retail only and limited-edition
collections, combined with a calendar of unique promotions and signature
campaigns, further enhanced customer engagement and loyalty. Dubai Duty Free
estimates that exclusive products contributed approximately 12% of total sales
in the major categories.
Dubai Duty Free’s success in 2025 was built steadily month by month, with ten
months achieving record sales (January, February, April, May, July, August,
September, October, November and December) – reflecting sustained consumer
demand, effective merchandising strategies and operational excellence across
Dubai International Airport and Al Maktoum International Airport. These
achievements underscore Dubai Duty Free’s continued innovation and leadership
in the travel retail sector. -TradeArabia News Service