Advancements in AI, hyper-personalisation, rich communication services, and unified data are expected to enhance customer loyalty and address rising expectations in the Middle East and beyond, reveals new Cisco predictions in customer service.
Abu Dhabi-based investment holding company Multiply Group has announced that it has completed its first major investment in Europe with the acquisition of a majority stake in Tendam, Spain’s second-largest apparel group by market share.
UAE business conglomerate Al Futtaim has announced plans to acquire a 49.95% stake in Saudi brand partner Cenomi Retail from its key shareholders including Saudi FAS Holding and FAS Real Estate Company, in a deal worth SAR2.5 billion ($666 million).
Sharaf DG, a leading consumer electronics retailer in GCC, has announced the opening of its new store at Reem Mall in Abu Dhabi. Set to be its largest outlet in the UAE capital, it boasts a 36,000 sq ft retail space as well as 34 brand experience zones.
Samsung has unveiled the Galaxy Z Flip7, a compact AI phone with multimodal capabilities, powered by FlexWindow. The new model is small enough to slip into a pocket, yet powerful enough to deliver the handiest assistance with a flagship level camera.
Al Mal Capital REIT, the first real estate investment trust listed on Dubai Financial Market (DFM) regulated by the Securities and Commodities Authority, has announced the official opening of the subscription period for its Follow-on Public Offering.
The e-commerce sales in the Kingdom of Saudi Arabia via Mada cards for the first quarter surged to a new high hitting over SAR69.3 billion ($18.4 billion), recording an annual growth of 56% when compared to the same period last year, said a report.
Americana Restaurants has inked an exclusive franchise agreement with Greek lifestyle brand Carpo renowned for its nuts, artisanal chocolates and refined coffee. As per the deal, Americana will be able to build, operate Carpo stores in Kuwait and Qatar.
Qatar said it has shut down airspace temporarily as part of measures taken amid developments in the region, a statement by the Qatari foreign ministry said on X. It said the move comes to ensure safety of residents and visitors.
Among world’s youngest regions, Middle East is at the forefront of a generational shift in workforce values, prioritising financial stability and mental well-being over traditional markers of success such as climbing the corporate ladder, said a report.
