Nawras starts roaming SMS notification service
Muscat, May 19, 2012
Nawras, a major telecoms services provider in Oman, has announced another ‘first’ in the Sultanate with the introduction of a free SMS notification service to show data usage when roaming.
Under the scheme, Nawras Ajel (postpaid) customers will now be able to closely track data roaming usage while travelling outside the Sultanate which makes it much easier to stay in control of international roaming charges.
Nawras CEO Ross Cormack, said, “We continue to live the customer experience in every aspect of our business and we constantly look for new ways to make communication even easier to use. Our customers asked for more control over their data roaming charges and in answer we have developed this new notification service."
Data roaming charges vary from country to country and in the past customers have sometimes found it difficult to keep track of their spend while on the move abroad.
Now with this convenient, new service from Nawras giving regular free SMS updates, the guesswork is taken out of data roaming, said Cormack.
When travelling in another GCC country using SmartRoamer, customers will receive a notification when they have consumed the first 20 megabytes (MB) of data and then further notifications for every subsequent 5MB they use.
When using non-SmartRoamer operators or when travelling outside the GCC, the data notification will be received after the first 10MB of data has been consumed and then a further SMS will be sent by Nawras for every additional 5MB used.
When roaming with Nawras partners, the corresponding data tariff will also be shown to help customers estimate their bill as they travel.
“We are now sending convenient reminders to give Nawras Ajel customers closer control over their telecom spend when travelling and we are excited to be first to offer this greater transparency as part of our commitment to be caring, excellent and pleasingly different,” he added.-TradeArabia News Service