Oman Air wins top honours at World Airline Awards
Muscat, July 17, 2014
Oman Air, the Sultanate’s national carrier has won the ‘Best Airline Staff Service Middle East’ honour at the World Airline Awards – Skytrax, which was held as part of the Farnborough International Airshow recently.
The airline was also placed second in the ‘Best Onboard Catering Business Class’ catgory and third in the ‘Best Airline Seat Business Class’ category.
It was also ranked among the top ten in the World’s Best Airline In Business Class, Best Airline in the Middle East, Best Airline Seat Economy Class, World’s Best Airline in Economy Class, Best First Class Airline Catering, Best Economy Class Airline Catering, and Best Airline Business Class Comfort Amenities categories.
The awards were decided following a 10-month-long World Airline Survey, which covered 41 key performance areas of airline front-line product and service, with 18.8 million customer surveys, more than 100 different nationalities and over 200 airlines.
Salim Al Kindy, Oman Air’s acting chief executive officer, said: “Oman Air is extremely pleased and extremely proud to accept this award, which recognises the outstanding service that our staff offer to all our customers.
“As Oman Air approaches its next phase of rapid expansion, which will start later this year with the arrival of the first of the 20 aircraft we have on order, it is immensely satisfying to know that air travellers feel that the service we offer is among the best in the world. I would like to thank our entire staff and all those who rated Oman Air so highly, as well as everyone at the World Airline Awards, for this very welcome recognition.”
Mohammed Al Shikely, general manager Marketing at Oman Air, said: “It was a great honour to accept the award of Best Airline Staff Service Middle East on behalf of Oman Air especially since this award represents the most important element in our industry. The service that our staff gives to our customers, on the ground and in the air, making this an award that belongs to every member of staff in the Oman Air family.” - TradeArabia News Service