RAK Hospital, a premier healthcare facility in Ras Al Khaimah, has bagged the Mohammed Bin Rashid Al Maktoum award for quality care and business performance excellence in the healthcare services sector.

The Mohammed Bin Rashid Al Maktoum Business Awards (MRM Business Award) recognise and reward firms that contribute to the UAE's economic development, said a statement.

Dr Raza Siddiqui, executive director of RAK Hospital and chief executive officer of Arabian Healthcare Group, said: “We are extremely proud of our achievement and would like to thank the rulers of the nation for recognising our efforts. The fact that we are the first healthcare facility in the 8 year history of the awards makes it even more special.

“RAK Hospital strives to provide the very best by combining the highest quality of personalised patient care together with exceptional hospitality. Our approach to healthcare is holistic with hospitality is ingrained as a core value in the team offering exceptional quality treatment with highest standards of hospitality at an affordable price.”

“In line, with our vision of promoting a culture of excellence and quality care, we have launched ‘Zero Defect, Zero Tolerance’ campaign which is aimed at achieving zero tolerance for human errors. Our robust policies, procedures and systems have helped us achieve the objectives. Patient safety and care are of prime importance and we take that very seriously. We have a track record of achieving almost 100% patient satisfaction, which in itself testimony of our strict quality measures,” he added. - TradeArabia News Service