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DED launches customer service drive

Dubai, April 20, 2011

The Department of Economic Development (DED) and Sheikh Zayed Housing Programme (SZHP) have teamed up to facilitate faster and easier procedures for SZHP's customers, enabling them to save time by hastening the speed of service delivery.

Ali Ibrahim, deputy director general for executive affairs, DED, and Mohammed Abdulaziz Jasim, acting director general of Sheikh Zayed Housing Programme, signed the agreement towards the partnership.

As per the agreement, DED will provide electronic connectivity to Sheikh Zayed Housing Programme to facilitate the process of reviewing and auditing information about the applications submitted for the programme.

Both the organizations will share activities, ideas, proposals and innovations appropriate to achieve the desired cooperation. They will also exchange experiences and research that serve the public interest at the federal and local level.

"We are honoured to collaborate with Sheikh Zayed Housing Programme, which aims to achieve national family residential stability and provide a decent life for the UAE nationals,” said Ali Ibrahim.

“The agreement would further ease customer procedures and enhance the performance of the services provided by both DED and Sheikh Zayed Housing Programme. It marks our commitment to encourage the use of electronic transactions and keep up with modern technologies."

Mohammed Abdulaziz said the agreement will ensure the delivery of value added services to customers through the electronic linkages, adding that SZHP is equipped with a special team for the initiative to begin the training in coordination with DED's team. – TradeArabia News Service




Tags: DED | customer service | Dubai Economic Development | Shaikh Zayed Housing |

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