Total CX, a part of the Beyon Group, has signed three strategic agreements with Bahrain Kuwait Insurance Company (BKIC), covering manpower outsourcing services, tele-sales services and AI Solutions. Through these deals, Total CX will provide integrated support across people, sales and AI powered services.
9YardsX, a key AI and innovation company based in Abu Dhabi, said it has acquired Labeb AI, a next-generation start-up company from Mohamed bin Zayed University of Artificial Intelligence (MBZUAI) as part of a strategic move to expand its presence in the field of AI and enhance its capabilities in developing advanced technology solutions.
Abu Dhabi's Integrated Transport Centre (ITC) has inaugurated a central control room to oversee and monitor autonomous vehicle operations across the emirate, as authorities step up efforts to support the rollout of self-driving transport services.
Artificial intelligence is evolving faster than scientific understanding and governments' ability to regulate it, creating growing risks that require urgent global action based on a shared scientific evidence base, a landmark United Nations report warned.
Dubai’s Roads and Transport Authority (RTA) has deployed an advanced suite of AI-powered smart dashboards at the Bus Operations Control Centre, marking a significant milestone in the real-time management of bus services through advanced data analytics and artificial intelligence.
IHG Hotels & Resorts has launched an app in ChatGPT to make hotel discovery and booking easier as AI becomes increasingly central to travel planning, now used by more than half of US travellers.
Saudi Arabia’s Ministry of Tourism has unveiled its AI Tourism Vision, a strategic initiative aimed at accelerating digital transformation and positioning the Kingdom as a global leader in tourism innovation.
MRI Software, a leader in real estate software and services, has launched two new solutions within its AI-powered real estate platform - MRI Agora. The first delivers proactive portfolio signals and the second, executes real estate-specific agentic workflows automatically.
RateHawk and PhocusWright report outlines 10 trends shaping travel distribution by 2036, highlighting AI, personalised demand, digital influence, market volatility, and stronger tech systems driving industry transformation and operational efficiency.
AI could soon choose what we buy; sustainability has shifted from nice-to-have to non-negotiable; and second-hand shopping is rapidly becoming mainstream, according to new DHL eCommerce research.