Turkish Airlines, the flag carrier of the country, has chosen leading software developer and systems integrator company, Innova, to digitise its cabin management processes.

The airline has initiated a project to launch a new Digital Cabin Management System (DCMS) to improve the quality of its cabin services even further. With the new system, flight attendants are able to file all necessary reports instantly by using iPads instead of paper-based systems. The DCMS also helps staff to address important issues as soon as they arise.

With DCMS, all the flight reports, supply orders and other critical communications that were previously completed on paper forms are now being recorded and submitted using iPads. The system also helps staff to address important issues immediately, makes central monitoring of critical tasks substantially easier, and ensures that critical orders and cabin data are obtained much more efficiently.

In the DCMS project, Innova undertook every aspect of the installation and configuration of the tablets, ensuring that the central application and hardware accessories distributed to the cabin crews were all designed to reflect Turkish Airlines' corporate identity.

Innova's software team also developed the server-side digital cabin management application that connects together all the mobile devices.

With the successful implementation of the first phase of the project, over 2,000 senior flight attendants are now using iPads provided by Innova- also an Apple Authorised System Integrator in Turkey. The flight attendants can now file all the notifications required by Turkish Airlines headquarters, including orders for fresh supplies, holiday requests and work rotas for team members, saving considerable time. The initiative also reduces the airline's use of paper by one tonne a month, thus making the digitalisation project into a successful ecological initiative. – TradeArabia News Service