Qatar Airways Group has restored its global network to 85% of pre-crisis levels with the launch of its summer 2026 schedule, marking a major recovery milestone following recent regional disruption.
The airline now operates more than 140 daily departures from
Doha to over 160 destinations worldwide, meeting a target set earlier this year
to rebuild capacity by mid-June.
Alongside the network recovery, the Group has introduced two
new executive roles aimed at strengthening operations and enhancing customer
experience as it enters its next phase of growth.
Both positions report directly to Group Chief Executive
Officer Hamad Al-Khater.
The newly created Chief Operating Officer role will
centralise operational functions under a single leadership structure, focusing
on safety, accountability and performance.
It has been awarded to Abdulla Ali, a Qatari national and
former Senior Vice President of Ground Services, who brings extensive
experience across airline and airport operations.
The Chief Customer Officer role will oversee the airline’s
brand and customer journey, ensuring consistency and service quality across all
touchpoints.
This position has been given to Calum Laming, a dual
Irish-British executive who previously served as Chief Customer Officer at
British Airways and has held senior roles at Etihad Airways and Air New
Zealand.
The Group said the new structure supports three strategic
priorities: delivering a premium passenger experience, expanding its passenger
and cargo network with a modern fleet including next-generation Qsuite, and
investing in workforce development and leadership succession.
Both executives will assume their roles on 1 November 2026,
as Qatar Airways continues its recovery and long-term growth strategy.
Hamad Al-Khater, Group Chief Executive Officer,
said: "These appointments are about what comes next. With Abdulla and
Calum joining our leadership team, we will move faster, sharpen our focus on
excellence, and put the customer at the heart of every decision we make. They
are also about our people, expanding our ability to develop talent and support
the growth of our incredible teams.” -TradeArabia News Service