TOURISE has released IDEAS That Travel, a new report developed with LIONS Advisory, highlighting how tourism brands must adapt to a fragmented, socially driven and increasingly AI-mediated landscape as global travel demand rises.
The study finds that
visibility alone is no longer enough to secure consumer preference and
sustainable growth, with creativity, distinctiveness and trust becoming
increasingly important throughout the traveller journey.
“Travellers are
discovering destinations earlier and through more channels than ever, from
social feeds and creators to communities and AI tools. That raises the bar for
tourism brands. Creativity, distinctiveness and trust are becoming central to
how destinations earn attention, build preference and remain relevant across
the entire traveller journey,” said His Excellency Ahmed Al Khateeb, Minister
of Tourism of Saudi Arabia and Chairman of TOURISE.
The report draws on an
online survey of 8,374 consumers across 13 markets who travelled
internationally in the previous 12 months.
Conducted in December
2025, the research is supported by interviews with industry leaders, marketing
research and case studies.
Despite growing
demand, tourism brands face significant challenges in standing out. Thirty-nine
per cent of travellers expect to travel more in the next 12 months than in
2025, rising to 51% among Gen Z and 47% among Millennials.
However, 60% say
travel advertisements look similar, 43% struggle to distinguish between brands,
and 50% cannot recall the last tourism advertisement they saw.
AI is also
transforming travel planning, with 55% of respondents already using AI to plan
holidays and 62% expecting to use it more frequently over the coming year.
The report argues that
brands must establish relevance before consumers enter the booking process and
maintain a consistent presence across human and AI-led discovery channels.
“Creativity is a
commercial advantage,” said Paul Coxhill, Chief Operating Officer & President,
LIONS. “Numerous empirical studies evidence creativity’s role in business
growth. The tourism sector is fertile ground for creative effectiveness. Few
categories deal so directly in emotion, experience, and memory. Yet in recent
years, the sector has seen massive shifts in how people discover, book, and
engage with destinations. While demand is rising, so is competition and
complexity.”
The report highlights
the financial pressures behind this competition. Global travel and transport
advertising expenditure rebounded to an estimated $32.4 billion in 2025, but
the sector’s share of voice remains below pre-pandemic levels.
Restoring it to 3%
would require investment to reach $43.4 billion by 2027, an additional $11
billion over two years.
Rather than relying
solely on higher spending, the report recommends smarter investment in social
media, creator partnerships, video and entertainment-led platforms where travel
intentions increasingly develop.
IDEAS That Travel introduces
five drivers of marketing effectiveness: Investment, Distinctiveness,
Engagement, Authenticity and Seamlessness.
Together, these
principles aim to help tourism brands build recognition, create memorable
associations, strengthen trust and connect physical and digital customer
experiences.
Case studies featuring
Airbnb, Tourism Australia, Visit Sweden, Visit North Carolina and Southwest
Airlines demonstrate how the framework can be applied.
The report concludes that tourism brands best positioned for future growth will compete not only for bookings, but also for attention and cultural relevance, integrating storytelling, creators, AI, media and real-world experiences into a coherent strategy. -TradeArabia News Service